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Care builds confidence

April 13, 2026 by Jenny Walker

Walker, Jenny

Author: Dr. Jenny McCormack Walker, Literacy Texas Executive Director

When I was in high school, I sat down with my guidance counselor to talk through my college and career dreams.  

“Jenny, what do you want to major in?” Ms. McGregor asked me. 

“Whatever I can sign up for that requires the least amount of math,” I said boldly. 

And, thus, a journalism major was born.  

When I enrolled at the University of North Texas, I was a bit dismayed to find that despite my best efforts, I did have to take two math classes for my bachelor’s degree in journalism – college algebra and elementary statistics.  

Over the course of the next two years, my fight or flight response kicked in, and flight kept winning. I finally ended up with a professor who wouldn’t allow me to drop the course the minute my math anxiety set in. He took baby steps with me through every office hour, every quiz, and every test. It was the proudest I have ever been to earn a C. Then came my reward: meeting the prerequisite to enroll in elementary statistics.  

The first day, I walked in to meet Dr. Quintanilla. He was a brilliant professor with a CV that included an ivy league education and research studies with titles made of mathematic words I had never heard. I braced myself for another drop request. What I found instead was the power of good teaching and an instructor that cared about the success of his students.  

Dr. Quintanilla not only crafted lessons and examples that helped math make sense, but he also did it with humor and a heavy dose of compassion for students who were reluctant mathematicians. What’s more is that he took the time to learn the names of every single student in the class, and it was not a small class. I enjoyed it so much that I never even considered dropping the course.  

I learned so much about good teaching from Dr. Quintanilla, and I carried those lessons with me when I became an educator. Before I worked in adult literacy, I taught high school English. I decided that if Dr. Quintanilla could lead me to like math, then I could lead my students to like Shakespeare. It started with a love of the content and solidified with a genuine care for student success. I learned both of those things from Dr. Quintanilla.  

As I started thinking about math education in preparation for our math theme this month, memories of being in Dr. Quintanilla’s class came to mind. I looked him up, and I was happy to find that he still works at UNT. I sent him an email to let him know that more than 20 years later, I still think about that statistics class. I told him that a bit of his legacy lives in every single lesson I teach and every training I present. I was thrilled to have a response from him. What a blessing to be able to tell people when they are excellent and that their work is impactful! 

Years later, I went on to take three statistics classes as part of my doctoral studies. I’m thankful for the confidence that elementary statistics class, and Dr. Quintanilla, helped me build.   

As we consider incorporating math education and numeracy into our literacy programs, it’s important for instructors to handle reluctant learners with care and help them build a sense of capability. They can do it. We just have to remind them sometimes.  

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Filed Under: Classroom Learning, Program Administration, Research & Best Practice Tagged With: EAL & ESL, HSE & GED, ideas, math, research based, teaching, workforce

Best of Texas: Clear Communication

March 31, 2026 by Kathryn Bauchelle

Learn from peers about best practices and innovative ideas being put into action at literacy programs across our great state. Best of Texas brings together local experts to share their wisdom and experience – and maybe help us all avoid a few pitfalls along the way. 

Read more about the Best of Texas monthly online series.

QUICK LINKS FOR THIS BEST OF TEXAS EVENT:

Click on any of the links below to go straight to that section, or simply scroll down the page.

  • Basic details
  • About this month’s topic
  • Guests this month
  • Online registration
  • PD certificates
  • Special thanks

BASIC DETAILS

SAVE THE DATE!

This online session will be held on:

Thursday, May 14, 2026, from 1:00 PM to 2:00 PM (CT).

PLEASE NOTE NEW AFTERNOON TIME!

The Zoom room will open to registered attendees at 12:50 PM.

Please arrive on time – the Zoom room will close to late arrivals 30 minutes after the session begins.

This online learning session is offered free of charge to Texas nonprofit professionals who work in the fields of adult and family literacy.

ABOUT THIS MONTH'S TOPIC

Clear communication drives teamwork and career growth. From healthcare to banking to construction, success depends on listening, articulating ideas, and adapting messages to diverse audiences.

Texas AEFL programs are uniquely positioned to teach these skills, strengthening both employment and family stability. This spotlight will show how clear communication can be embedded into adult literacy and workforce classes and highlight how AEFL programs prepare learners to collaborate, lead, and advance.

Primary Topic Area
professional development topic - access for everyone
Session will also cover:
professional development topic - advocacy, public awareness
professional development topic - civics & citizenship
professional development topic - community partnerships, collaboration
professional development topic - digital literacy, technology
professional development topic - distance & virtual learning
professional development topic - English language learning ESL, ESOL, ELL, EAL
professional development topic - family & parent literacy
professional development topic - foundational reading HSE, ASE, ABE, GED
professional development topic - fundraising, program sustainability
professional development topic - health literacy
professional development topic - instructional theory, methodology, research
professional development topic - learning differences & disabilities
professional development topic - library-based literacy services
professional development topic - marketing & communications
professional development topic - math, numeracy, financial literacy
professional development topic - program evaluation, data management
professional development topic - staff & program management for nonprofits
professional development topic - volunteer support and management
professional development topic - work readiness, literacy for work
Audience
training session audience - classroom instructors
training session audience - program administrators
training session audience - decision makers
training session audience - general audience
Level
training session level - beginner
training session level -intermediate
training session level - advanced
Texas AEL PD Category

Assigned by TCALL

Pending

Texas AEL PD category - LIT
Texas AEL PD category - PAL
Texas AEL PD category - OTHER

Read more about the PD categories on the TCALL website.

See the full Texas AEL Guide.

Other info:

No other info available at this time.

GUESTS THIS MONTH

Guests to be confirmed.

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Info

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Host:

Aguilera-Jackie-2-v2-300px

Jacqueline Aguilera
Community Liaison & Program Host
Literacy Texas

Jacqueline “Jackie” Aguilera has logged 38 years of diverse experience across educational and non-profit sectors. With a focus on adult literacy, she has left an indelible mark on various initiatives and projects in the multi-layered field of adult literacy.

As an experienced adult education innovations designer, she earned a 2021 Ford Foundation Mujeres Legendarias Award for creative ed tech applications in adult education. Her service impact also extends beyond the classroom into the workforce. She empowers both employers and employees through worksite literacy training and independent consulting. She leads a local fellowship of adult education providers called the Houston Area Adult Literacy Collective (the incredible HAALC), serves on many committees, boards, and projects impacting adult learners and families, and most recently served as Project Manager for Houston’s Mayor’s Office for Adult Literacy.

In summary, Jacqueline’s multifaceted career reflects a lifelong dedication to advancing literacy and education across diverse communities and platforms. Currently on a journey through breast cancer treatment, she is more than ever committed to advancing the lives of all those she serves, making her a messenger of inspiration, innovation, and evolution.

Walker, Jenny

Dr. Jenny McCormack Walker
Executive Director
Literacy Texas

Dr. Jenny McCormack Walker serves as the Executive Director of Literacy Texas. She was a first-generation college student who personally knows the powerful role that education plays in helping change the course of a person’s life. This passion has fueled a career in education that has spanned over two decades and impacted thousands of students. She earned a doctorate in education leadership and a master’s degree in education administration, both from Texas A&M University–Texarkana. She holds a Bachelor of Arts degree in journalism from the University of North Texas. Dr. Walker also attended Texarkana College and was a graduate of Liberty-Eylau High School. 
 
She is a member of the 2025 Leadership Texas class and she currently serves as a member of the Digital Opportunity Advisory Group for the Texas Broadband Development Office. In 2024, Dr. Walker represented Texas in COABE’s 2024 State Advocates for Adult Education Fellowship. 

FREE ONLINE REGISTRATION

click here to register now

REMINDER: CHECK YOUR SPAM

Every online registration will generate an automated email response with further information. If you don’t see it arrive, please check your junk mail!

Online registration has now closed – but we have a few spots available for last-minute registrants! Call us on 972-926-3155 to make arrangements.

PD CERTIFICATES

Participants who complete the full session will receive 1 hour of PD credit. 

Literacy Texas defines “complete” as:

  • Be present for at least 90% of the session;
  • Remain on camera for the entire time you are present.

Certificates of completion will be awarded after the event. Complete the survey after the training is finished to give your details and get your certificate. Surveys will be sent via email after the training, and certificates will be prepared and sent after the survey closes.

Please pay attention to the due dates – after each event is wrapped up, we will not be able to go back and re-issue your PD certificate. If you know you’ll need a certificate at a later date, please take care to request it in a timely manner!

SPECIAL THANKS

[presenter]

[name of any sponsors or other partners – as many as relevant, new line for each]

The Texas Workforce Commission

STAY IN THE KNOW -

click here to go to the literacy texas calendar
click here to see the national literacy calendar

Or get news directly from Literacy Texas:

Thank you so much for your interest!

This event is now over.

Checked/updated 3/31/2026

Tagged With: cbo, EAL & ESL, high school equivalency (HSE), HSE & GED, ideas, plain language, professional development, research based, webinar, workforce

Teaching what the test can’t measure

March 15, 2026 by Jenny Walker

Walker, Jenny

Author: Dr. Jenny McCormack Walker, Literacy Texas Executive Director

Watch someone repair an engine, manage a busy kitchen, or guide a frustrated customer through a problem, and you’ll notice something important:

Technical skills matter, but the real magic often lives in the soft skills (also called fundamental or durability skills).

These subtle superpowers allow us to professionally communicate, solve problems, work well with others on teams, adapt to change, and manage time effectively.

As we prepare adult learners for their next level of education or employment, we must intentionally incorporate these learning objectives into our lessons.

Many adults enter our programs with a clear goal – perhaps to earn a credential, improve reading and writing, qualify for a better job, or advance in their current position. Academic knowledge and training will certainly open doors, but durability skills are what keep those doors open.

Employers consistently report that these fundamental skills matter at least as much as a worker’s ability to perform the technical parts of the job.

Additionally, durability skills also strengthen confidence in the population of learners we serve. When our students can practice explaining an idea clearly, ask thoughtful questions, or work through a challenge with a team, they build a sense of capability. Over time, that confidence becomes momentum, and momentum leads to opportunity.

These skills also support resiliency. Workplaces change quickly, especially where technology is concerned. Roles shift, positions are reorganized, and industries transform. Durability skills help people adapt when inevitable change comes their way. Adult education programs must not only recognize this reality, but they should also strive to weave it into instruction.

By integrating teamwork exercises, workplace communication, and critical thinking into lessons, adult literacy programs will help students have well-rounded instruction as they prepare to navigate their career path. Adult literacy opens the door to knowledge and opportunity, and durability skills help learners walk through the door.

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Filed Under: Student Goals Tagged With: EAL & ESL, HSE & GED, ideas, research based, workforce

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