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Best of Texas: Language, Literacy, and Learning Differences

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Learn from peers about best practices and innovative ideas being put into action at literacy programs across our great state. Best of Texas brings together local experts to share their wisdom and experience – and maybe help us all avoid a few pitfalls along the way. 

Read more about the Best of Texas monthly online series.

QUICK LINKS FOR THIS BEST OF TEXAS EVENT:

Click on any of the links below to go straight to that section, or simply scroll down the page.

BASIC DETAILS

SAVE THE DATE!

This online session will be held on:

Thursday, October 8, 2026

1:00 PM to 2:00 PM (CT)

Stay after the session ends for optional discussion, Q&A, and other conversation between 2:00 PM and 2:30 PM.

The Zoom room will open to registered attendees at 12:50 PM.

Please arrive on time – the Zoom room will close to late arrivals 30 minutes after the session begins.

This online learning session is offered free of charge to Texas nonprofit professionals who work in the fields of adult and family literacy.

ABOUT THIS MONTH'S TOPIC

It’s important for teachers and tutors of adult literacy to be aware of learning differences and disabilities. After all, this is a common reason for a student to have difficulty in school, and come back to education as an adult seeking literacy help.

But how can we know what we’re seeing? When is something a disability that needs specific intervention, and when is it simply a common issue (because learning a language is hard, especially as an adult)?

In this spotlight, we’ll talk about language acquisition, learning disabilities, and how to be more aware of the struggles adult students may have on their learning journey. We’ll also talk about universal design – those classroom activities and learning elements that are beneficial for everyone, but of particular assistance to adult students who may need alternative approaches to learning.

Primary Topic Area
professional development topic - learning differences & disabilities
Session will also cover:
professional development topic - English language learning ESL, ESOL, ELL, EAL
professional development topic - foundational reading HSE, ASE, ABE, GED
Audience
ROLE classroom instructors (teal 400 × 200 px)
Level
LEVEL beginner (yellow 400 × 200 px)
Texas AEL PD Category

Assigned by TCALL

Pending

Texas AEL PD category - LIT
Texas AEL PD category - PAL
Texas AEL PD category - OTHER

Read more about the PD categories on the TCALL website.

See the full Texas AEL Guide.

Other info:

No other info available at this time.

GUESTS THIS MONTH

Guests to be confirmed.

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Name

Title

Organization + URL

Bio pending

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Name

Title

Organization + URL

Bio pending

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Name

Title

Organization + URL

Bio pending

Additional guests to be confirmed.

LITERACY TEXAS HOST

Aguilera-Jackie-2-v2-300px

Jacqueline Aguilera
Community Liaison & Program Host
Literacy Texas

Jacqueline “Jackie” Aguilera has logged 38 years of diverse experience across educational and non-profit sectors. With a focus on adult literacy, she has left an indelible mark on various initiatives and projects in the multi-layered field of adult literacy.

As an experienced adult education innovations designer, she earned a 2021 Ford Foundation Mujeres Legendarias Award for creative ed tech applications in adult education. Her service impact also extends beyond the classroom into the workforce. She empowers both employers and employees through worksite literacy training and independent consulting. She leads a local fellowship of adult education providers called the Houston Area Adult Literacy Collective (the incredible HAALC), serves on many committees, boards, and projects impacting adult learners and families, and most recently served as Project Manager for Houston’s Mayor’s Office for Adult Literacy.

In summary, Jacqueline’s multifaceted career reflects a lifelong dedication to advancing literacy and education across diverse communities and platforms. Currently on a journey through breast cancer treatment, she is more than ever committed to advancing the lives of all those she serves, making her a messenger of inspiration, innovation, and evolution.

FREE ONLINE REGISTRATION

Registration will open soon – watch this space

click here to register now

REMINDER: CHECK YOUR SPAM

Every online registration will generate an automated email response with further information. If you don’t see it arrive, please check your junk mail!

Online registration has now closed – but we have a few spots available for last-minute registrants! Call us on 972-926-3155 to make arrangements.

PD CERTIFICATES

Participants who complete the full session (1:00 PM – 2:00 PM) will receive 1 hour of PD credit. 

Literacy Texas defines “complete” as:

  • Be present for at least 90% of the session;
  • Remain on camera for the entire time you are present.

Certificates of completion will be awarded after the event. Complete the survey after the training is finished to give your details and get your certificate. Surveys will be sent via email after the training, and certificates will be prepared and sent after the survey closes.

Please pay attention to the due dates – after each event is wrapped up, we will not be able to go back and re-issue your PD certificate. If you know you’ll need a certificate at a later date, please take care to request it in a timely manner!

SPECIAL THANKS

[presenter]

[name of any sponsors or other partners – as many as relevant, new line for each]

The Texas Workforce Commission

STAY IN THE KNOW -

go to the literacy texas calendar
see the national literacy calendar
sign up for mailings

Or get news directly from Literacy Texas:

Thank you so much for your interest!

This event is now over.

Checked/updated 8/01/2026

Best of Texas: Mental Health Literacy

by

Learn from peers about best practices and innovative ideas being put into action at literacy programs across our great state. Best of Texas brings together local experts to share their wisdom and experience – and maybe help us all avoid a few pitfalls along the way. 

Read more about the Best of Texas monthly online series.

Thank you so much for your interest!

This event is now over.

QUICK LINKS FOR THIS BEST OF TEXAS EVENT:

Click on any of the links below to go straight to that section, or simply scroll down the page.

BASIC DETAILS

This online session will be held on:

Thursday, September 10, 2026

1:00 PM to 2:00 PM (CT)

Stay after the session ends for optional discussion, Q&A, and other conversation between 2:00 PM and 2:30 PM.

The Zoom room will open to registered attendees at 12:50 PM.

Please arrive on time – the Zoom room will close to late arrivals 30 minutes after the session begins.

This online learning session is offered free of charge to Texas nonprofit professionals who work in the fields of adult and family literacy.

ABOUT THIS MONTH'S TOPIC

This Best of Texas spotlight will focus on mental health literacy and burnout. We’ll pay particular attention to recognizing signs of stress and burnout, strengthening mental health awareness, and sharing practical strategies for resilience and well-being.

Together with our guests, we’ll explore mental health through reflection, conversation, and practical strategy-building. We’ll examine the signs and symptoms of stress and burnout, discuss how mental health literacy can improve self-awareness, and identify realistic ways to support personal and professional well-being in demanding roles.

We plan to cover any and all of the following, time permitting:

  • Understanding mental health literacy and why it matters.
  • Recognizing early signs of burnout, compassion fatigue, and chronic stress.
  • Identifying barriers to seeking support and reducing stigma.
  • Exploring individual and organizational strategies for resilience and recovery.
  • Sharing practical approaches to well-being in education, healthcare, and community settings.
Primary Topic Area
professional development topic - health literacy
Session will also cover:
professional development topic - advocacy, public awareness
professional development topic - staff & program management for nonprofits
Audience
ROLE general audience (teal 400 × 200 px)
Level
LEVEL beginner (yellow 400 × 200 px)
Texas AEL PD Category

Assigned by TCALL

Texas AEL PD category - OTHER

Read more about the PD categories on the TCALL website.

See the full Texas AEL Guide.

Other info:

No other info available at this time.

GUESTS THIS MONTH

McKnight, Heather

Dr. Heather McKnight

CEO

Heather McKnight Consulting, LLC

Dr. Heather McKnight, DNP, RN, NE-BC is a nurse leader, educator, and health literacy advocate with more than 20 years of experience across healthcare practice and higher education. Her work focuses on improving health outcomes by making health information clear, usable, and accessible for patients, families, and communities.

With a background spanning acute care, nursing education, stroke and Magnet® program development, and systems-level innovation, Dr. McKnight brings a practical, experience-driven approach to health literacy and organizational improvement. She is committed to advancing plain language, equitable communication, and sustainable change within healthcare and educational systems.

Durand, Julie

Julie Durand DNP, APRN, MBA, PMHNP-BC, FNP-BC

Faculty and Program Coordinator

Texas A&M University Texarkana

Dr. Durand is an Assistant Professor & Nurse Practitioner Tracks Coordinator at Texas A&M University Texarkana, where she oversees the Family Nurse Practitioner and Psychiatric Mental Health Nurse Practitioner tracks.

As a practicing psychiatric mental health nurse practitioner, Dr. Durand has experience in the psychiatric emergency, consult-liaison, inpatient, and outpatient settings. Her research interests include best practices for nurse practitioner education.

LITERACY TEXAS HOST

Welch, Katie

Katie Welch, Ph.D.
Executive Director
Literacy Texas

Katie Welch, Ph.D., serves as Executive Director of Literacy Texas. Throughout her career, she has combined educational leadership with the preparation and support of language educators, including directing UTA’s intensive English program for international students and serving as president and treasurer of TexTESOL V.

Katie brings nearly two decades of higher education experience preparing language educators at UTA and the UNT-Dallas and is a frequent state, national, and international speaker. She is a twice-selected U.S. Department of State English Language Specialist, the 2024 TexTESOLer of the Year, and a member of the 2026 COABE National Presenter Network.

FREE ONLINE REGISTRATION

click here to register now

REMINDER: CHECK YOUR SPAM

Every online registration will generate an automated email response with further information. If you don’t see it arrive, please check your junk mail!

Online registration has now closed – but we have a few spots available for last-minute registrants! Call us on 972-926-3155 to make arrangements.

PD CERTIFICATES

Participants who complete the full session (1:00 PM – 2:00 PM) will receive 1 hour of PD credit. 

Literacy Texas defines “complete” as:

  • Be present for at least 90% of the session;
  • Remain on camera for the entire time you are present.

Certificates of completion will be awarded after the event. Complete the survey after the training is finished to give your details and get your certificate. Surveys will be sent via email after the training, and certificates will be prepared and sent after the survey closes.

Please pay attention to the due dates – after each event is wrapped up, we will not be able to go back and re-issue your PD certificate. If you know you’ll need a certificate at a later date, please take care to request it in a timely manner!

SPECIAL THANKS

Dr. Heather McKnight

Dr. Julie Durand

The Texas Workforce Commission

STAY IN THE KNOW -

go to the literacy texas calendar
see the national literacy calendar
sign up for mailings

Or get news directly from Literacy Texas:

Checked/updated 8/05/2026

The Expert Edge: Introduction to Plain Language

by

The Expert Edge: Online training on core topics that all adult literacy professionals should know – research and evidence-based ideas and tips to keep your program focused. Stay sharp with The Expert Edge!

Read more about the Expert Edge quarterly online training series.

QUICK LINKS FOR THIS EXPERT EDGE SESSION:

Click on any of the links below to go straight to that section, or simply scroll down the page.

BASIC DETAILS

This online session will be held on:

Wednesday, September 30, 2026

2:00 PM – 3:30 PM (CT)

Check-in for registered participants will open on Zoom at 1:50 PM.

Please arrive on time – the Zoom room will close to late arrivals 30 minutes after the session begins.

This training session is offered free of charge to Texas nonprofit professionals who work in the fields of adult and family literacy.

ABOUT THIS TOPIC

This literacy training session will focus on the importance of using plain language with adult literacy students. Presenter Kathryn Bauchelle will take us through some reasons to make plain language a priority, and some practical ways to incorporate it into your programs.

This session is particularly intended for beginners to plain language, or to those wanting to refresh themselves on the basics.

Why plain language?

Simplifying the way we communicate with one another can benefit everybody. Focusing on Plain Language means that the main goal of a document, speech, or other piece of communication is being understood.

When we write or speak, it’s very easy for things to get complicated. Sometimes we give too much information. Sometimes we use big words in an effort to sound knowledgeable. Other times our layout, or word choices, or other factors, can get in the way of clear understanding. 

Plain Language can help with all of this – and can particularly benefit adult learners. When someone is learning English, or learning to read, having information made as clear as possible can make a huge difference.

Speaking and writing plainly is an intentional approach that we adopt in order to help those around us. Plain Language is not an exact science – but there are some guiding principles that can help us.

Come along to this introductory session to learn about some of those principles, and have a chance to practice them with peers and in a learning environment.

This session will be aimed particularly at Texas community-based adult literacy organizations.

Primary Topic Area
professional development topic - access for everyone
Session will also cover:
professional development topic - advocacy, public awareness
professional development topic - marketing & communications
Audience
ROLE general audience (teal 400 × 200 px)
Level
LEVEL beginner (yellow 400 × 200 px)
Texas AEL PD Category

Assigned by TCALL

Texas AEL PD category - LIT

Read more about the PD categories on the TCALL website.

See the full Texas AEL Guide.

Other info:

No other info available at this time.

MEET THE PRESENTER

Kathryn Bauchelle

Kathryn Bauchelle

After moving to Houston, TX in 2008, Kathryn volunteered as an ESL tutor at Literacy Advance of Houston, then joined the staff, holding roles over the next decade in volunteer management, program direction, fund development, grant writing, program evaluation, communications, training, and marketing. As Program Director and then VP of Programs & Partnerships, Kathryn’s focus was always on the students – and how to let experience, best practices, and research guide her and the team toward constant improvement.

She helped Literacy Advance merge successfully with Memorial Assistance Ministries in 2018, and since 2019 has worked as a consultant. She has been on the Literacy Texas team since 2021.

FREE ONLINE REGISTRATION

click here to register now

REMINDER: CHECK YOUR SPAM

Every online registration will generate an automated email response with further information. If you don’t see it arrive, please check your junk mail!

Online registration has now closed – but we have a few spots available for last-minute registrants! Call us on 972-926-3155 to make arrangements.

PD CERTIFICATES

Participants who complete the full session will receive 1.5 hours of PD credit.

Literacy Texas defines “complete” as:

  • Be present for at least 90% of the session;
  • Remain on camera for the entire time you are present.

Certificates of completion will be awarded after the event. Complete the survey after the training is finished to give your details and get your certificate. Surveys will be sent via email after the training, and certificates will be prepared and sent after the survey closes.

Please pay attention to the due dates – after each event is wrapped up, we will not be able to go back and re-issue your PD certificate. If you know you’ll need a certificate at a later date, please take care to request it in a timely manner!

DOWNLOADS & PRINTABLE DOCUMENTS

Download a flyer to display at your location or send to others who may be interested in attending [link whole sentence to PDF of flyer].

Downloadable PDF flyer for this training session is coming soon.

SPECIAL THANKS

[presenter]

[name of any sponsors or other partners – as many as relevant, new line for each]

The Texas Workforce Commission

STAY IN THE KNOW -

go to the literacy texas calendar
see the national literacy calendar
sign up for mailings

Or get news directly from Literacy Texas:

Thank you so much for your interest!

This event is now over.

Last checked/updated: 8/5/2026

Clear Voices, Strong Futures: How Pronunciation Builds Confidence and Connection

by

This is a guest post by Leanne Chacon, Director of Curriculum and Training at Intercambio Uniting Communities, a 2026 Annual Conference exhibitor.

Every week, English teachers, tutors, and adult learners gather to practice greetings, laugh at mistakes, and celebrate small victories. One day, the lesson focuses on the difference between the words leave and live, a pronunciation distinction that may seem like a small thing until one learner shares that people often have trouble understanding her at work. The teacher leads the group through focused practice while drawing the group’s attention to strategies that help them distinguish the two vowel sounds.

The following week, the learner returns with a smile.

“My client understood me the first time!”

Stories like this unfold every day in adult education contexts across the country, and that moment is about so much more than pronunciation.

It is about confidence. It is about connection. It is about being understood and being heard.

At Intercambio Uniting Communities, we believe pronunciation is not about sounding like a “native” English speaker. It is about helping adult English learners communicate clearly and confidently so they can build relationships, participate in their communities, and advocate for themselves.

It is also about finding communication strategies together. Meaningful conversations happen when speakers and listeners approach one another with patience, curiosity, and a willingness to understand.

Why Pronunciation Matters

Many adult English learners know what they want to say but hesitate to speak because they worry they will not be understood.

When learners experience successful conversations with a coworker, a healthcare provider, a neighbor, or their child’s teacher, their confidence grows. They become more willing to participate in class, ask questions, and engage in their communities.

Pronunciation instruction is not about perfection. It is about giving learners the confidence to use their voices.

For volunteer teachers, pronunciation can sometimes feel intimidating to teach. The good news is that it does not have to be! Simple activities that encourage listening, noticing patterns, and practicing meaningful communication can make a significant difference, even for learners with limited literacy skills.

Helping Learners Be Understood

One of the key messages we share when training volunteer teachers is that pronunciation is not about eliminating accents. Everyone has an accent, and it reflects a person’s identity, experiences, and linguistic background.

Instead, we focus on intelligibility, helping learners communicate clearly enough that others understand their message. At the same time, we encourage English speakers to recognize that effective communication is a shared responsibility. Listening with patience, asking thoughtful clarifying questions, and valuing diverse accents all help create conversations where everyone can participate.

Research shows that successful communication depends on much more than individual sounds. Stress, rhythm, word emphasis, and listening skills all play an important role.  As learners become more aware of these patterns and begin using them with greater consistency, they communicate more effectively and with greater confidence.

That learner-centered philosophy has shaped Intercambio’s long-standing collaboration with Color Vowel®, most recently on the third edition of our Pronunciation Fun with Pictures. Together, we have created a resource that makes pronunciation instruction more approachable for teachers and learners.

One feature of Pronunciation Fun with Pictures is its use of minimal pairs – words that differ by just one sound but have different meanings (such as sheep and ship). Practicing these word pairs helps learners notice important sound distinctions and produce them more accurately in everyday conversation.

The Color Vowel® system gives teachers and learners a simple, shared language for talking about pronunciation without relying on letter names or phonetic symbols. Instead of saying, “Let’s practice the ‘e’ sound,” teachers can say, “Let’s practice GREEN TEA words,” reducing the confusion that English spelling often creates.

Learners tend to find some sounds more challenging than others, and every page of the book helps build overall pronunciation skills which leads to greater confidence in real-world situations where clear communication is key.

Stronger, More Connected Communities Through Conversation

At Intercambio, our mission is about more than just teaching English. It is about bringing people together to build skills, confidence, and life-changing connections that ultimately cultivate cross-cultural understanding,  connection and belonging.

Every successful conversation strengthens confidence. Every meaningful interaction builds connection. Over time, those connections help create stronger, more welcoming communities.

It is precisely for this reason that we believe pronunciation deserves a place in every adult English classroom. It is not about helping learners sound “perfect.” It is about helping them feel confident enough to participate fully in the lives they are building.

Join the Conversation!

We hope you’ll join us as we explore how thoughtful pronunciation instruction helps every learner feel heard, understood, and connected, while also creating opportunities for employment, education, civic participation, leadership, and meaningful belonging.

We’re excited to launch Intercambio Training on August 6, a new series of interactive professional development opportunities for adult English educators and program leaders. Our growing catalog of training sessions offers practical, research-informed strategies on pronunciation, learner engagement, cultural humility, volunteer support, instructional practices, and more. 

Whether you’re looking to strengthen your own teaching or provide professional development for your entire team, Intercambio Training offers flexible learning opportunities designed to help educators – and ultimately learners – thrive.

We'd love to have you join us!

Join our mailing list so you don’t miss any news:

  • Local and national literacy news
  • Conference updates
  • Regional symposia
  • Best of Texas
  • Advocacy 
  • …more!
ADD YOUR NAME TODAY

The Expert Edge: Cross-Curricular Learning

by

The Expert Edge: Online training on core topics that all adult literacy professionals should know – research and evidence-based ideas and tips to keep your program focused. Stay sharp with The Expert Edge!

Read more about the Expert Edge quarterly online training series.

Thank you so much for your interest!

This event is now over.

QUICK LINKS FOR THIS EXPERT EDGE SESSION:

Click on any of the links below to go straight to that section, or simply scroll down the page.

BASIC DETAILS

This online session will be held on:

Tuesday, August 25, 2026 from 1:00 PM to 2:30 PM (CT)

Check-in for registered participants will open on Zoom at 12:50 PM.

Please arrive on time – the Zoom room will close to late arrivals 30 minutes after the session begins.

This training session is offered free of charge to Texas nonprofit professionals who work in the fields of adult and family literacy.

Join us for “[Topic]: [Full title]”, led by [brief description/credentials] [presenter name].

This literacy training session will focus on [topic]. Presenter [name] will take us through [short description of session].

ABOUT THIS TOPIC

Adult learners have a limited amount of time in the classroom, so instructors have to pack as much into a lesson as possible. A great way to maximize learning is to incorporate cross-curricular strategies into lesson plans.

In this session, learn ways you can weave multiple subjects together in one lesson so students get the most from their time with you. We’ll focus on strategies for both ESL and  ABE/HSE classrooms.

This session will be aimed particularly at Texas community-based adult literacy organizations.

Primary Topic Area
professional development topic - instructional theory, methodology, research
Session will also cover:
professional development topic - English language learning ESL, ESOL, ELL, EAL
professional development topic - foundational reading HSE, ASE, ABE, GED
Audience
ROLE classroom instructors (teal 400 × 200 px)
Level
LEVEL beginner (yellow 400 × 200 px)
Texas AEL PD Category

Assigned by TCALL

Texas AEL PD category - LIT

Read more about the PD categories on the TCALL website.

See the full Texas AEL Guide.

Other info:

No other info available at this time.

MEET THE PRESENTER

Welch, Katie

Katie Welch, Ph.D.

Katie Welch, Ph.D., serves as Executive Director of Literacy Texas. Throughout her career, she has combined educational leadership with the preparation and support of language educators. Most recently, she served as Interim Director of the English Language Institute at the University of Texas at Arlington, where she directed an intensive English program serving international students. She also served as president and later treasurer of TexTESOL V, providing organizational and financial leadership for the association and overseeing its statewide conference and regional professional learning initiatives.

Katie brings nearly two decades of higher education experience preparing language educators at UTA and UNT-Dallas. She also provides professional development for both professional educators and volunteers and is a frequent speaker at state, national, and international conferences. A twice-selected U.S. Department of State English Language Specialist, Katie was named the 2024 TexTESOLer of the Year and selected for the 2026 COABE National Presenter Network. She holds a Ph.D. in linguistics from UTA and a bachelor’s degree in Spanish from Baylor University.

FREE ONLINE REGISTRATION

click here to register now

REMINDER: CHECK YOUR SPAM

Every online registration will generate an automated email response with further information. If you don’t see it arrive, please check your junk mail!

Online registration has now closed – but we have a few spots available for last-minute registrants! Call us on 972-926-3155 to make arrangements.

PD CERTIFICATES

Participants who complete the full session will receive 1.5 hours of PD credit.

Literacy Texas defines “complete” as:

  • Be present for at least 90% of the session;
  • Remain on camera for the entire time you are present.

Certificates of completion will be awarded after the event. Complete the survey after the training is finished to give your details and get your certificate. Surveys will be sent via email after the training, and certificates will be prepared and sent after the survey closes.

Please pay attention to the due dates – after each event is wrapped up, we will not be able to go back and re-issue your PD certificate. If you know you’ll need a certificate at a later date, please take care to request it in a timely manner!

DOWNLOADS & PRINTABLE DOCUMENTS

Download a flyer to display at your location or send to others who may be interested in attending [link whole sentence to PDF of flyer].

Downloadable PDF flyer for this training session is coming soon.

SPECIAL THANKS

[presenter]

[name of any sponsors or other partners – as many as relevant, new line for each]

The Texas Workforce Commission

STAY IN THE KNOW -

go to the literacy texas calendar
see the national literacy calendar
sign up for mailings

Or get news directly from Literacy Texas:

Last checked/updated: 2/26/2026

3 lessons that changed how I see literacy work

by

Walker, Jenny

Author: Dr. Jenny McCormack Walker, Literacy Texas Executive Director

As an undergraduate student at the University of North Texas, I majored in journalism with an emphasis in public relations.

One of my favorite professors from UNT, Dr. Wells, often encouraged us to live by three simple but powerful mantras:

  1. Information is powerful, but only if it’s shared.
  2. Perception is reality.
  3. Image is everything.


At the time, those lessons were framed around media campaigns, branding, and public communication. Although I’ve never used that degree in any full-time capacity as a PR professional, it has come in handy in my role as a non-profit leader and advocate for this work. 

Years later, I find myself tapping into the PR lessons from my college days. The principles I learned there tie perfectly to our work in adult literacy and our need to communicate with others about our work.

Information is powerful, but only if it’s shared

We’re surrounded by extraordinary adult learners every day. We see these men and women earning diplomas, reading to their children for the first time, obtaining employment, gaining citizenship, and rebuilding confidence after years of believing education was out of reach.

Those stories help people outside of our field better understand the need to support our work. Yet too often, those stories stay inside our classrooms and organizations.

Meanwhile, policymakers, community members, and even potential supporters may have little understanding of happens in adult literacy classrooms. Many people still imagine adult education as a small remedial program rather than a driver for critical workforce development and economic, health, and social mobility in our communities.

If we’re not actively sharing our impact, someone else will define our work for us, and we must control that narrative. Nobody knows our work better than us. It’s our story to tell, but collectively, we’re not telling it to enough people.

Perception is reality

One of the hardest truths in communication is that intent does not always equal impact. We may know the value of adult literacy programs, but public perception is often shaped by visibility, messaging, and repetition. If communities only hear about adult literacy during funding crises, they begin to associate the field with scarcity and struggle rather than innovation and transformation.

This means we must become intentional about how we frame our work. Adult literacy is not charity work. It is community sustainability and vitality. The way we communicate our mission shapes how others value it.

Image is everything

In the public relations world, they use the idea of image to convey a level of trust, consistency, and credibility.

For adult literacy programs, our image is built through every single interaction we have. Every presentation, every community partnership meeting, every social media post, every student success story, and every conversation with stakeholders. It all matters, and maybe even more than we realize.

Do we communicate urgency without hopelessness?

Do we highlight challenges while also showcasing solutions?

Do we present adult learners through a lens of dignity, strength, and potential?

These questions matter because narratives influence funding, partnerships, policy decisions, and public support.

For too long, adult literacy has operated quietly in the background, doing transformational work with limited visibility. But this chapter in the history of our field requires us to advocate boldly, communicate clearly, and tell our story before someone else tells it for us.

Adult literacy professionals have so many stories to tell of perseverance, resilience, second chances, and transformation. In today’s climate, storytelling is essential for our field. In moments like these, effective communication matters more than ever.

We'd love to have you join us!

Join our mailing list so you don’t miss any news:

  • Local and national literacy news
  • Conference updates
  • Regional symposia
  • Best of Texas
  • Advocacy 
  • …more!
ADD YOUR NAME TODAY

Care builds confidence

by

Walker, Jenny

Author: Dr. Jenny McCormack Walker, Literacy Texas Executive Director

When I was in high school, I sat down with my guidance counselor to talk through my college and career dreams.  

“Jenny, what do you want to major in?” Ms. McGregor asked me. 

“Whatever I can sign up for that requires the least amount of math,” I said boldly. 

And, thus, a journalism major was born.  

When I enrolled at the University of North Texas, I was a bit dismayed to find that despite my best efforts, I did have to take two math classes for my bachelor’s degree in journalism – college algebra and elementary statistics.  

Over the course of the next two years, my fight or flight response kicked in, and flight kept winning. I finally ended up with a professor who wouldn’t allow me to drop the course the minute my math anxiety set in. He took baby steps with me through every office hour, every quiz, and every test. It was the proudest I have ever been to earn a C. Then came my reward: meeting the prerequisite to enroll in elementary statistics.  

The first day, I walked in to meet Dr. Quintanilla. He was a brilliant professor with a CV that included an ivy league education and research studies with titles made of mathematic words I had never heard. I braced myself for another drop request. What I found instead was the power of good teaching and an instructor that cared about the success of his students.  

Dr. Quintanilla not only crafted lessons and examples that helped math make sense, but he also did it with humor and a heavy dose of compassion for students who were reluctant mathematicians. What’s more is that he took the time to learn the names of every single student in the class, and it was not a small class. I enjoyed it so much that I never even considered dropping the course.  

I learned so much about good teaching from Dr. Quintanilla, and I carried those lessons with me when I became an educator. Before I worked in adult literacy, I taught high school English. I decided that if Dr. Quintanilla could lead me to like math, then I could lead my students to like Shakespeare. It started with a love of the content and solidified with a genuine care for student success. I learned both of those things from Dr. Quintanilla.  

As I started thinking about math education in preparation for our math theme this month, memories of being in Dr. Quintanilla’s class came to mind. I looked him up, and I was happy to find that he still works at UNT. I sent him an email to let him know that more than 20 years later, I still think about that statistics class. I told him that a bit of his legacy lives in every single lesson I teach and every training I present. I was thrilled to have a response from him. What a blessing to be able to tell people when they are excellent and that their work is impactful! 

Years later, I went on to take three statistics classes as part of my doctoral studies. I’m thankful for the confidence that elementary statistics class, and Dr. Quintanilla, helped me build.   

As we consider incorporating math education and numeracy into our literacy programs, it’s important for instructors to handle reluctant learners with care and help them build a sense of capability. They can do it. We just have to remind them sometimes.  

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What Leaders Need: Effective Student Recruitment & Orientation

by

When resources are tight, it can be difficult to know where to turn to get answers on core topics – but those answers are crucial to leaders’ ability to offer quality programs. 

What Leaders Need, for directors, managers, and other leaders at adult literacy programs, is presented via a tri-state partnership. Literacy Texas is proud to partner with Adult Learning Alliance of Arkansas and Oklahoma Literacy Coalition to bring quality professional development to literacy leaders across three states.

Read more about the What Leaders Need quarterly online training series.

Thank you so much for your interest!

This event is now over.

QUICK LINKS FOR THIS WHAT LEADERS NEED SESSION:

Click on any of the links below to go straight to that section, or simply scroll down the page.

BASIC DETAILS

This online session will be held on:

Thursday, June 4, 2026 from 9:00 AM to 10:30 AM (CT).

Check-in for registered participants will open on Zoom at 8:50 AM. 

Please arrive on time – the Zoom room will close to late arrivals 30 minutes after the session begins.

This training session is offered free of charge to Arkansas, Oklahoma, and Texas nonprofit professionals who work in the fields of adult and family literacy.

ABOUT THIS TOPIC

"Recruitment, Retention, and Intake Strategies in Adult Education"

This session explores effective recruitment, retention, and intake strategies that support adult learner success through student- and family-centered approaches.

Using examples from the C.A.P.E. Program at Meharry Medical College, participants will examine how relationship-building, flexible programming, workforce readiness, and intentional onboarding practices can improve learner engagement and persistence.

Attendees will also explore practical strategies for creating welcoming intake experiences, strengthening community partnerships, and using data-informed practices to support continuous improvement.

Participants will leave with actionable tools and ideas that can be implemented within adult education and workforce development programs immediately.

Primary Topic Area
professional development topic - staff & program management for nonprofits
Session will also cover:
professional development topic - work readiness, literacy for work
professional development topic - family & parent literacy
Audience
ROLE program administrators (teal 400 × 200 px)
Level
LEVEL beginner (yellow 400 × 200 px)
Texas AEL PD Category

Assigned by TCALL

Texas AEL PD category - PAL

Read more about the PD categories on the TCALL website.

See the full Texas AEL Guide.

Other info:

No other info available at this time.

MEET THE PRESENTER

Albritton, Kirsten

Presenter: Kirsten Albritton, M.A.

Director | Connecting Adults to Professions and Education (C.A.P.E.) Program, Meharry Medical College

Kirsten Albritton is a strategic and results-driven education leader serving as the Director of the Connecting Adults to Professions and Education (C.A.P.E.) Program at Meharry Medical College’s Center for Health Policy. With a strong foundation in adult education, workforce development, and healthcare training, she leads innovative, grant-funded initiatives designed to expand access to education and career pathways for underserved and rural populations across Tennessee.

In her role, Kirsten oversees the design, implementation, and evaluation of adult education and workforce programs, including the Rural Healthcare Access Program (R.H.A.P.). Her work focuses on aligning education with labor market demands through integrated education and training (IET) models that support learners in earning industry-recognized credentials such as Certified Clinical Medical Assistant (CCMA), Certified Medical Administrative Assistant (CMAA), Pharmacy Technician, and Medical Billing and Coding certifications. She is deeply committed to ensuring programs not only meet performance benchmarks but also create meaningful, long-term impact for adult learners.

Kirsten brings extensive expertise in program development, grant management, and data-driven decision-making. She has successfully led initiatives that exceed state performance metrics, including measurable skill gains, credential attainment, and workforce participation. Through strong partnerships with healthcare organizations, workforce agencies, and community stakeholders, she continues to strengthen workforce pipelines and expand access to high-demand careers.

A recognized thought leader in adult education, Kirsten is a published author in the COABE Journal, where her article, “Bridging Policy and People: A Practitioner’s Reflection on Adult Education in Tennessee,” highlights the critical connection between state policy, program implementation, and learner success. Her work emphasizes the importance of equity-centered program design, practitioner voice in policy conversations, and the transformative impact of adult education on individuals and families.

Kirsten’s leadership is grounded in a deep commitment to educational equity and community empowerment. She advocates for reducing systemic barriers to education and workforce access, particularly for historically underserved populations, including rural communities, minorities, and adult learners seeking economic mobility. Through her work, she continues to advance innovative solutions that bridge education, workforce development, and health equity.

She is currently pursuing a Doctor of Education (Ed.D.) in Healthcare Leadership and has been recognized as one of the Top 50 Women Leaders in Nashville. Kirsten also serves as a COABE State Advocate for Adult Education Fellow and an NTEN Digital Inclusion Fellow, further advancing her impact at the intersection of policy, education, and digital equity.

HOST

Taylor, Laura

Laura Taylor
Executive Director
Oklahoma Literacy Coalition

Laura Taylor serves as the Executive Director of the Oklahoma Literacy Coalition. A graduate of the University of Oklahoma, she began her career teaching in Texas before returning home to pursue nonprofit work in adult literacy. There, she discovered her passion for combining education and service.
 
Since 2018, Laura has led OLC’s statewide efforts to support the literacy efforts of adult learners and literacy organizations through grants, resources, and professional development. Outside of work, she enjoys reading, caring for animals on her farm, and endlessly “refining” her organization systems.

FREE ONLINE REGISTRATION

click here to register now

REMINDER: CHECK YOUR SPAM

Every online registration will generate an automated email response with further information. If you don’t see it arrive, please check your junk mail!

Online registration has now closed – but we have a few spots available for last-minute registrants! Call us on 972-926-3155 to make arrangements.

PD CERTIFICATES

Participants who complete the full session will receive 1.5 hours of PD credit.

Literacy Texas defines “complete” as:

  • Be present for at least 90% of the session;
  • Remain on camera for the entire time you are present.

Certificates of completion will be awarded after the event. Complete the survey after the training is finished to give your details and get your certificate. Surveys will be sent via email after the training, and certificates will be prepared and sent after the survey closes.

Please pay attention to the due dates – after each event is wrapped up, we will not be able to go back and re-issue your PD certificate. If you know you’ll need a certificate at a later date, please take care to request it in a timely manner!

DOWNLOADS & PRINTABLE DOCUMENTS

Download a flyer to display at your location or send to others who may be interested in attending [link whole sentence to PDF of flyer].

Downloadable PDF flyer for this training session is coming soon.

SPECIAL THANKS

[presenter]

[name of any sponsors or other partners – as many as relevant, new line for each]

The Texas Workforce Commission

STAY IN THE KNOW -

go to the literacy texas calendar
see the national literacy calendar
sign up for mailings

Or get news directly from Literacy Texas:

Page checked/updated: 12/16/25

Best of Texas: Clear Communication

by

Learn from peers about best practices and innovative ideas being put into action at literacy programs across our great state. Best of Texas brings together local experts to share their wisdom and experience – and maybe help us all avoid a few pitfalls along the way. 

Read more about the Best of Texas monthly online series.

Thank you so much for your interest!

This event is now over.

QUICK LINKS FOR THIS BEST OF TEXAS EVENT:

Click on any of the links below to go straight to that section, or simply scroll down the page.

BASIC DETAILS

This online session will be held on:

Thursday, May 14, 2026, from 1:00 PM to 2:00 PM (CT).

PLEASE NOTE NEW AFTERNOON TIME!

The Zoom room will open to registered attendees at 12:50 PM.

Please arrive on time – the Zoom room will close to late arrivals 30 minutes after the session begins.

This online learning session is offered free of charge to Texas nonprofit professionals who work in the fields of adult and family literacy.

ABOUT THIS MONTH'S TOPIC

Clear communication drives teamwork and career growth. From healthcare to banking to construction, success depends on listening, articulating ideas, and adapting messages to diverse audiences.

Texas AEFL programs are uniquely positioned to teach these skills, strengthening both employment and family stability. This spotlight will show how clear communication can be embedded into adult literacy and workforce classes and highlight how AEFL programs prepare learners to collaborate, lead, and advance.

Primary Topic Area
professional development topic - work readiness, literacy for work
Session will also cover:
professional development topic - learning differences & disabilities
professional development topic - English language learning ESL, ESOL, ELL, EAL
Audience
ROLE classroom instructors (teal 400 × 200 px)
Level
LEVEL beginner (yellow 400 × 200 px)
Texas AEL PD Category

Assigned by TCALL

Texas AEL PD category - OTHER

Read more about the PD categories on the TCALL website.

See the full Texas AEL Guide.

Other info:

No other info available at this time.

GUESTS THIS MONTH

Kilpatrick, Cynthia

Dr. Cynthia Kilpatrick
Director of the Center for Teaching and Learning
Stephen F. Austin State University

Dr. Cynthia (Cindy) Kilpatrick is the Director of the Center for Teaching and Learning at Stephen F. Austin State University, where she leads initiatives to enhance faculty development and student learning. Previously, she spent 15 years as a faculty member in the Department of Linguistics and TESOL at UT Arlington, serving as Director of the English Language Institute and contributing to teaching excellence initiatives.

With extensive experience in ESL education, she has taught in Guatemala, Papua New Guinea, and various U.S. cities, and has been a TEX trainer with Literacy ConneXus since 2015.

Lammers, Michele

Michele Lammers, M.Ed., Ed.S.
Founder & President
Texas All Abilities Network

Michele Lammers, M.Ed., Ed.S., is the Founder and President of Texas All Abilities Network, a nonprofit organization dedicated to building inclusive, community-based opportunities for individuals of all abilities. With a background in special education and curriculum and instruction, Michele brings both professional expertise and lived experience as a parent of children with disabilities to her work.

She is also the owner of Inclusive Skills Coaching & Training, LLC, where she provides professional development, consulting, and coaching focused on inclusion, social skills development, and transition planning. Michele partners with schools, community organizations, and workforce programs to create practical, engaging strategies that support neurodivergent individuals and those with intellectual and developmental disabilities.

Her work emphasizes innovative, real-world approaches to skill-building, including role-play, tabletop-based learning, and community engagement experiences. Michele is passionate about helping individuals build confidence, communication skills, and independence while empowering families and professionals with tools that can be implemented immediately.

Through her leadership and advocacy, Michele continues to promote meaningful inclusion, working to ensure that individuals of all abilities are supported, valued, and fully included in their communities.

Host:

Aguilera-Jackie-2-v2-300px

Jacqueline Aguilera
Community Liaison & Program Host
Literacy Texas

Jacqueline “Jackie” Aguilera has logged 38 years of diverse experience across educational and non-profit sectors. With a focus on adult literacy, she has left an indelible mark on various initiatives and projects in the multi-layered field of adult literacy.

As an experienced adult education innovations designer, she earned a 2021 Ford Foundation Mujeres Legendarias Award for creative ed tech applications in adult education. Her service impact also extends beyond the classroom into the workforce. She empowers both employers and employees through worksite literacy training and independent consulting. She leads a local fellowship of adult education providers called the Houston Area Adult Literacy Collective (the incredible HAALC), serves on many committees, boards, and projects impacting adult learners and families, and most recently served as Project Manager for Houston’s Mayor’s Office for Adult Literacy.

In summary, Jacqueline’s multifaceted career reflects a lifelong dedication to advancing literacy and education across diverse communities and platforms. Currently on a journey through breast cancer treatment, she is more than ever committed to advancing the lives of all those she serves, making her a messenger of inspiration, innovation, and evolution.

FREE ONLINE REGISTRATION

click here to register now

REMINDER: CHECK YOUR SPAM

Every online registration will generate an automated email response with further information. If you don’t see it arrive, please check your junk mail!

Online registration has now closed – but we have a few spots available for last-minute registrants! Call us on 972-926-3155 to make arrangements.

PD CERTIFICATES

Participants who complete the full session will receive 1 hour of PD credit. 

Literacy Texas defines “complete” as:

  • Be present for at least 90% of the session;
  • Remain on camera for the entire time you are present.

Certificates of completion will be awarded after the event. Complete the survey after the training is finished to give your details and get your certificate. Surveys will be sent via email after the training, and certificates will be prepared and sent after the survey closes.

Please pay attention to the due dates – after each event is wrapped up, we will not be able to go back and re-issue your PD certificate. If you know you’ll need a certificate at a later date, please take care to request it in a timely manner!

SPECIAL THANKS

[presenter]

[name of any sponsors or other partners – as many as relevant, new line for each]

The Texas Workforce Commission

STAY IN THE KNOW -

go to the literacy texas calendar
see the national literacy calendar
sign up for mailings

Or get news directly from Literacy Texas:

Checked/updated 3/31/2026

Teaching what the test can’t measure

by

Walker, Jenny

Author: Dr. Jenny McCormack Walker, Literacy Texas Executive Director

Watch someone repair an engine, manage a busy kitchen, or guide a frustrated customer through a problem, and you’ll notice something important:

Technical skills matter, but the real magic often lives in the soft skills (also called fundamental or durability skills).

These subtle superpowers allow us to professionally communicate, solve problems, work well with others on teams, adapt to change, and manage time effectively.

As we prepare adult learners for their next level of education or employment, we must intentionally incorporate these learning objectives into our lessons.

Many adults enter our programs with a clear goal – perhaps to earn a credential, improve reading and writing, qualify for a better job, or advance in their current position. Academic knowledge and training will certainly open doors, but durability skills are what keep those doors open.

Employers consistently report that these fundamental skills matter at least as much as a worker’s ability to perform the technical parts of the job.

Additionally, durability skills also strengthen confidence in the population of learners we serve. When our students can practice explaining an idea clearly, ask thoughtful questions, or work through a challenge with a team, they build a sense of capability. Over time, that confidence becomes momentum, and momentum leads to opportunity.

These skills also support resiliency. Workplaces change quickly, especially where technology is concerned. Roles shift, positions are reorganized, and industries transform. Durability skills help people adapt when inevitable change comes their way. Adult education programs must not only recognize this reality, but they should also strive to weave it into instruction.

By integrating teamwork exercises, workplace communication, and critical thinking into lessons, adult literacy programs will help students have well-rounded instruction as they prepare to navigate their career path. Adult literacy opens the door to knowledge and opportunity, and durability skills help learners walk through the door.

We'd love to have you join us!

Join our mailing list so you don’t miss any news:

  • Local and national literacy news
  • Conference updates
  • Regional symposia
  • Best of Texas
  • Advocacy 
  • …more!
ADD YOUR NAME TODAY