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Before the Doors Open: The Architects of Conference Excellence

July 14, 2026 by Jenny Walker

Walker, Jenny

Author: Dr. Jenny McCormack Walker, Literacy Texas Executive Director

Before I ever joined the Literacy Texas team, the Literacy Texas Annual Conference was my favorite conference. Over the course of my career, I’ve attended education conferences all over the country, but this one always stood apart. 

It was well-organized, hosted in welcoming venues, and filled with exceptional presenters leading thought-provoking breakout sessions. While I was filling my mind with ideas to take back to my organization, I was also filling my soul through conversations with others serving in the adult literacy trenches. The Literacy Texas conference was the only time I really felt seen, and attending the VIP reception was one of the only times each year that my team and I truly felt celebrated. There has always been something magical about it. 

What I didn’t know until I came to work at Literacy Texas was how that magic happened. Even now, I’m not sure I know all the magic behind it, but I do know two of the magicians – Kathryn Bauchelle and Lindsay Robbins. 

Kathryn is our Communications and Training Specialist, and her fingerprints are on every aspect of the conference experience. She designs the signage that guides the way, crafts social media posts that build excitement, and organizes our conference program. She fiercely protects the Literacy Texas brand, approaching every decision and every detail with care. Her quiet wisdom influences countless behind-the-scenes decisions that ultimately create the very best experience for every conference attendee. 

Lindsay, our Administrative Manager, keeps everything running smoothly behind the scenes. She is the queen of registration, accounting, coupon codes, and billing questions. She coordinates with the venue, manages contracts, and somehow always has the perfect spreadsheet ready for the task at hand. Lindsay never shies away from a challenge. Instead, she is constantly refining systems and processes so that attendees can enjoy a seamless experience from registration through the closing session. 

Although Kathryn and Lindsay bring very different talents to the team, watching them work together is remarkable. They lean into one another’s strengths, genuinely enjoy solving problems together, and share an unwavering commitment to excellence. I wish every team were fortunate enough to have women like Kathryn and Lindsay. 

People are often surprised to learn that a conference of this quality is produced by such a small staff, but they would not be surprised if they knew Kathryn and Lindsay like I do. Excellence isn’t measured by the size of a team but by the dedication, care, and talent of the people on it. I would trust these women with any project, anywhere, anytime, because I know the level of excellence they bring to every single thing they do. 

The next time you attend the Literacy Texas Annual Conference and notice how smoothly everything runs, take a moment to appreciate the countless details that made that experience possible. Much of that magic began long before the doors opened before the opening session thanks to two extraordinary women whose impact is felt by every person who walks through our doors. 

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Filed Under: Communications & Marketing, Program Administration, Research & Best Practice Tagged With: celebrations, ideas, research based, teamwork

Care builds confidence

April 13, 2026 by Jenny Walker

Walker, Jenny

Author: Dr. Jenny McCormack Walker, Literacy Texas Executive Director

When I was in high school, I sat down with my guidance counselor to talk through my college and career dreams.  

“Jenny, what do you want to major in?” Ms. McGregor asked me. 

“Whatever I can sign up for that requires the least amount of math,” I said boldly. 

And, thus, a journalism major was born.  

When I enrolled at the University of North Texas, I was a bit dismayed to find that despite my best efforts, I did have to take two math classes for my bachelor’s degree in journalism – college algebra and elementary statistics.  

Over the course of the next two years, my fight or flight response kicked in, and flight kept winning. I finally ended up with a professor who wouldn’t allow me to drop the course the minute my math anxiety set in. He took baby steps with me through every office hour, every quiz, and every test. It was the proudest I have ever been to earn a C. Then came my reward: meeting the prerequisite to enroll in elementary statistics.  

The first day, I walked in to meet Dr. Quintanilla. He was a brilliant professor with a CV that included an ivy league education and research studies with titles made of mathematic words I had never heard. I braced myself for another drop request. What I found instead was the power of good teaching and an instructor that cared about the success of his students.  

Dr. Quintanilla not only crafted lessons and examples that helped math make sense, but he also did it with humor and a heavy dose of compassion for students who were reluctant mathematicians. What’s more is that he took the time to learn the names of every single student in the class, and it was not a small class. I enjoyed it so much that I never even considered dropping the course.  

I learned so much about good teaching from Dr. Quintanilla, and I carried those lessons with me when I became an educator. Before I worked in adult literacy, I taught high school English. I decided that if Dr. Quintanilla could lead me to like math, then I could lead my students to like Shakespeare. It started with a love of the content and solidified with a genuine care for student success. I learned both of those things from Dr. Quintanilla.  

As I started thinking about math education in preparation for our math theme this month, memories of being in Dr. Quintanilla’s class came to mind. I looked him up, and I was happy to find that he still works at UNT. I sent him an email to let him know that more than 20 years later, I still think about that statistics class. I told him that a bit of his legacy lives in every single lesson I teach and every training I present. I was thrilled to have a response from him. What a blessing to be able to tell people when they are excellent and that their work is impactful! 

Years later, I went on to take three statistics classes as part of my doctoral studies. I’m thankful for the confidence that elementary statistics class, and Dr. Quintanilla, helped me build.   

As we consider incorporating math education and numeracy into our literacy programs, it’s important for instructors to handle reluctant learners with care and help them build a sense of capability. They can do it. We just have to remind them sometimes.  

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Filed Under: Classroom Learning, Program Administration, Research & Best Practice Tagged With: EAL & ESL, HSE & GED, ideas, math, research based, teaching, workforce

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