Digital Navigation: Lessons Learned & Future Impact

About This Session

Description

Access to digital resources is essential for learning, employment, and daily life, yet many adults face barriers to connectivity, device access, and digital skills. Digital Navigators play a critical role in bridging this gap by providing guidance and support tailored to adult learners’ needs.

This session will share key lessons learned from Digital Navigator initiatives in adult education, highlighting successes, challenges, and best practices. Whether you work in a library, nonprofit, or literacy program, you’ll gain practical strategies to enhance digital upskilling efforts in your community.

Join us to explore real-world insights and discover actionable ways to implement digital navigation services that empower adult learners and strengthen digital upskilling.

What we'll cover:

By the end of this session, participants will be able to analyze and apply best practices from Digital Navigator programs to develop sustainable, innovative strategies that expand digital access and upskilling opportunities in libraries, nonprofits, and adult education settings.

We will explore and start to answer the following questions:

How can organizations design and implement sustainable training models that empower Digital Navigators to meet the evolving needs of adult learners?

How can lessons from Digital Navigator programs be adapted to different adult education and community settings to maximize impact?

What are the common barriers to digital access, and how can organizations develop innovative solutions to address them?

What strategic approaches can libraries and nonprofits use to integrate digital upskilling tools and resources into broader community engagement efforts?

Participants will leave with knowledge, resources, and actionable steps to develop or enhance digital navigation services, ensuring that adult learners have the support they need to succeed in an increasingly digital world.

Topics & Focus

Primary Topic Area
topic - digital literacy & technology
Session will also cover:
topic - staff, program management
topic - library programs

Assigned by TCALL

Pending

PD LIT
PD PAL
PD other

Handouts & Materials

No handouts or materials available at this time.

“Name of Session” – session presentation slides (PDF)

Name of Document – lesson sample (PDF)

Name of Document (PDF)

Name of Document – infographic (JPG)

Presenter

Bohon, Liz

Visit TCALL in the conference Exhibitor Area!

Audience
ROLE general audience
Level
LEVEL intermediate
Case study?
EXHIBITOR NO
Promotion?
EXHIBITOR NO
Other info:

Please, bring your device for hands-on interaction with digital navigation materials!

Engage with real-world tools, explore best practices, and ask questions to deepen your understanding of digital upskilling strategies. Make the most of this session with an interactive learning experience!

Breakout25 – BOHON

Page checked or updated: 5/29/2025

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